Please have a look at our refund policy to understand more about our services. For more information, call us.
To enhance communication and promote understanding regarding our office’s financial policies, please read through the following information:
Patient Payment: Patient fees for medical services rendered are due and expected at the time of service. If you are scheduled for telemedicine appointments, your payment may be required 1 business day in advance. Payment must be received to receive prescriptions. Should an overpayment be made, the difference will be refunded. We do not accept any medical insurance as the services we offer are not covered under traditional healthcare insurance. We accept cash, debit, major credit cards, Care Credit and Green Sky.
No Shows/Missed Appointments: We request notice to cancel or reschedule an appointment of at least 24 hours (1 business day) prior to the appointment as scheduled. If appropriate notice is not given, a non-refundable charge of $50.00 will be assessed to the patient’s account.
Collections: On occasion, a patient may have a balance due with our office. If after repeated attempts to collect a balance due, we may need to turn to other options to collect the balance due. The outstanding balance may be turned over to a collection agency. Should this occur, it is agreed that the financially responsible party shall pay all finance charges, collection costs, attorney fees, and any other costs that may be incurred to enforce collection of any amount outstanding.
We are currently not accepting NEW Medical Marijuana patients
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